All Systems Operational
Website Operational
90 days ago
100.0 % uptime
Today
Application   Operational
90 days ago
100.0 % uptime
Today
Hosting   Operational
Data Processing Operational
90 days ago
98.73 % uptime
Today
Application   Operational
90 days ago
98.73 % uptime
Today
Hosting   Operational
In-app Message Delivery   ? Operational
Payment Processing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Maximum Data Processing Delay ?
Fetching
Past Incidents
Dec 12, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Postmortem - Read details
Dec 4, 22:00 PST
Resolved - We have finished processing the backlog and returned to normal data processing capacity.
Nov 30, 16:39 PST
Update - We've deployed additional resources to resolve the final backlog.
Nov 30, 13:02 PST
Update - We are continuing to monitor for any further issues.
Nov 30, 10:42 PST
Update - The backlog has been resolved for most applications. We anticipate that the remaining processing will be resolved within the next day.
Nov 30, 07:15 PST
Update - We have finished processing the backlog for the majority of our customers. We expect to be fully caught up in the next few hours and return to the normal data processing capacity for Friday daytime (U.S.) traffic.
Nov 30, 01:14 PST
Update - Data processing has caught up for some applications. We continue to work on the backlog for the remaining applications.
Nov 29, 17:20 PST
Update - We are continuing to progress and slowly catch up with the backlog. In the meantime, we're investigating ways to process the data more quickly.
Nov 29, 12:44 PST
Update - Note, the uptick "Data Processing Delay" is due to raising the maximum value displayed. Previously, 360 was the highest value we would show. We are now displaying the true value.
Nov 29, 09:13 PST
Update - Our workers continue to process data for all applications. We still anticipate a full recovery without data loss.
Nov 29, 07:58 PST
Monitoring - We've deployed the hotfix to all of our workers and are processing data for all applications. It may take some time before processing is caught up, but we do not anticipate data loss. We continue to work towards a more permanent resolution to the issue.
Nov 28, 17:41 PST
Identified - We've identified the issue and have a hotfix partially deployed. Data processing has resumed for some applications and we anticipate that it will resume for others soon. At this point, we do not believe that any data has been lost.
Nov 28, 16:17 PST
Investigating - We are currently investigating this issue.
Nov 28, 02:37 PST