All Systems Operational
Website Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
Data Processing Operational
90 days ago
99.54 % uptime
Today
Application Operational
90 days ago
99.54 % uptime
Today
Hosting Operational
In-app Message Delivery ? Operational
Payment Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Maximum Data Processing Delay ?
Fetching
Past Incidents
Oct 13, 2019

No incidents reported today.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Resolved - We’ve caught up with all data processing. We’re continuing to investigate internally to avoid future issues.
Oct 11, 07:47 PDT
Update - Nearly all backlogged data has been processed. We are still continuing to process the backlog on the original 3% that was not being correctly handled. We anticipate resolution within the next 12 hours. Normal usage of Skylight should not be affected as 97% of the data for all apps will be present in our UI.
Oct 10, 11:23 PDT
Monitoring - We've identified the issue and deployed a hot fix. We're now processing all backlogged data.
Oct 10, 09:28 PDT
Investigating - An unanticipated side-effect from our fix has caused data to stop processing entirely for some workers. We are investigating.
Oct 10, 08:37 PDT
Identified - We've identified the cause and have resumed processing of the data. We'll update again once we've caught up.
Oct 10, 08:12 PDT
Investigating - As of approximately 3:20 UTC we’ve been unable to process ~3% of all inbound data due to a queuing issue. While the inbound data is still present in the queue, it is not yet certain whether we will be able to process it after the fact. However, we believe that some delay in resolution will not further worsen the situation or harm our chances of data recovery. As it is late in the night for many of us we will get some rest and investigate further in the morning. Our apologies for any inconvenience this may cause you.
Oct 9, 23:07 PDT
Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.

Sep 29, 2019

No incidents reported.