Data Processing Slowdown

Incident Report for Skylight

Resolved

The data backlog has been processed.

Posted Sep 20, 2015 - 08:40 PDT

Update

We are hoping to finish processing the data backlog within 45 minutes.

Posted Sep 20, 2015 - 07:42 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2015 - 07:30 PDT

Update

We have come back online, but there is a possibility that issues may reoccur.

Posted Sep 20, 2015 - 07:30 PDT

Update

Our metadata service provider has throttled the backend, but are working to remove the throttles.
We will update when we have more information.

Posted Sep 20, 2015 - 06:37 PDT

Identified

Our metadata store has increased error rates and is affecting our data processing as a result.

Posted Sep 20, 2015 - 03:20 PDT