Partial Data Processing Lag
Incident Report for Skylight
We have completed processing of the backlog.
Posted Jul 22, 2022 - 19:36 PDT
We have "unclogged" the worker and are "catching up" on the backlog.
Posted Jul 22, 2022 - 13:34 PDT
We are investigating a "clog" in the data processing pipeline that is causing one of the worker servers to be "stuck". This only affect a portion of the customers. If you are affected, you will see missing data from the Skylight dashboard for the last few hours (which is slowly populating). At this stage, we believe the data is safely received in the queue for processing, and once we resolve the issue that causes the "clog" we will be able to backfill the missing data.
Posted Jul 22, 2022 - 12:39 PDT
This incident affected: Data Processing (Application).