Data Processing Delay

Incident Report for Skylight

Resolved

We've caught up with processing.

Posted Jan 04, 2021 - 17:15 PST

Monitoring

Data is processing again. We will continue to keep an eye on the situation.

Posted Jan 04, 2021 - 09:46 PST

Identified

We believe we have identified the underlying cause and have put a temporary fix in place to resume processing data.

Posted Jan 04, 2021 - 09:01 PST

Investigating

We are currently investigating a delay in processing data for some customers. No data loss is anticipated.

Posted Jan 04, 2021 - 06:22 PST

This incident affected: Data Processing (Application).