Thank you for your patience. Data processing has fully caught up. If you are experiencing issues still, please reach out to support.
Posted Aug 19, 2025 - 11:44 PDT
Monitoring
We are making progress processing the agent report backlog. The majority of the data has been backfilled, there are some short/intermittent data gaps that are expected to be filled in over the next few hours.
Posted Aug 19, 2025 - 10:04 PDT
Investigating
There is a data processing lag starting 15:08 UTC. The problem was initially caused by a hardware failure, which has since been addressed. We are currently investigating and addressing the secondary errors stemming from the initial hardware issue. Currently agent data are still processed albeit in a slower rate.
Posted Aug 19, 2025 - 08:08 PDT
This incident affected: Data Processing (Application).